Shipping & Returns
Shipping Policy – Free Worldwide Delivery
| Destination | Service | Order Value | Shipping Cost | Est. Transit* | Notes |
|---|---|---|---|---|---|
| Contiguous USA (+ AK/HI) | Standard | Any | FREE | 3–6 business days | — |
| Canada | Standard | Any | FREE | 4–8 business days | — |
| UK / EU | Standard | Any | FREE | 5–9 business days | Import duties/VAT paid by recipient |
| Australia, New Zealand & Key Asian Regions | Standard | Any | FREE | 5–10 business days | — |
| All Other International | Economy | Any | FREE | 7–15 business days | Import duties/VAT paid by recipient |
*Transit times are in business days and exclude customs clearance or holiday delays.
Free‑Shipping Details
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Fulfilment Time
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In‑stock items: orders paid before 12 PM CST on a business day ship the same day; later orders ship the next business day.
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High‑volume promotions may add one extra business day.
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Tracking & Notifications
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A tracking number is emailed (and texted if subscribed) as soon as your parcel ships.
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Real‑time tracking is also available in your account dashboard.
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Remote Areas
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Some remote or island postcodes may require special handling; any surcharge will be shown at checkout, but free shipping still applies.
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Duties & Taxes
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For international orders, any import duties, taxes, or clearance fees are the customer’s responsibility. If you refuse to pay and the parcel is returned, those fees are non‑refundable.
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Split / Combined Shipments
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To speed delivery, we may split multi‑item orders at no extra cost; each shipment receives its own tracking number.
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Pre‑order items are sent separately from in‑stock items unless you request combined shipping within 12 hours of ordering.
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Delivery‑Issue Protection
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If tracking shows your parcel is 3 business days past the promised window, contact us for a shipping credit or replacement.
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Report missing or damaged items within 7 days of delivery with photos; we’ll resolve the issue within 48 hours.
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Returns
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14‑Day “No‑Questions‑Asked” Window
Any unworn, unwashed item may be returned within 14 calendar days of delivery for a full refund. -
Buyer‑Paid Return Shipping
Customers cover the cost of sending items back. We recommend using a trackable service and retaining the receipt until the refund is confirmed.
Refund Timing
| Step | Time Frame |
|---|---|
| Inspection of returned parcel | Within 48 hours of arrival |
| Funds released to original payment method | 3–5 business days after approval |
PayPal Notice
We initiate PayPal refunds immediately after approval, but PayPal may deposit the money in your account within 14 days—or up to 30 days where required by local regulations.
Supported Currencies
Checkout and refunds are available in multiple major currencies, including:
EUR,GBP,USD,etc.
Select your preferred currency via the footer dropdown; you will be charged—and refunded—in the currency displayed, with no hidden conversion fees.